Group Coaching Terms and Conditions

1. Program Overview
This program includes:

  • Personalized macro targets created by a Registered Dietitian

  • Meal ideas and nutrition education

  • Weekly group office hours

  • Access to a private group chat for support

  • One (1) monthly 30-minute 1:1 session

2. Communication Policy

  • Messages or questions sent via group chat or email will be answered within 24 business hours (Monday–Friday).

  • Weekends and holidays are not considered business days.

3. Cancellations & Missed Sessions

  • Clients must provide at least 24 hours’ notice to reschedule a 1:1 session.

  • Missed or no-show sessions without notice are forfeited.

  • If the dietitian must reschedule due to unforeseen circumstances, a new time will be offered.

4. Group Office Hours

  • Office hours are optional but encouraged.

  • If a session is canceled by the dietitian (e.g., illness, emergency), a notice will be provided and an alternative session may be offered or addressed asynchronously.

5. Scope of Practice
All nutrition guidance is provided by a Registered Dietitian and is based on current evidence-based practice.
This program is intended for general wellness and nutrition education and is not a substitute for individualized medical care.
Always consult your physician for diagnosis or treatment of medical conditions.

6. Refunds & Payment Policy

  • Payments are non-refundable once the program has begun.

  • If a participant withdraws early, no refunds or credits will be issued.

  • In special circumstances (e.g., medical or personal emergencies), the dietitian may, at her discretion, offer a partial credit toward a future program.

7. Confidentiality
All personal information and communication are kept confidential in accordance with HIPAA and professional ethics standards.

8. Participant Conduct
Participants are expected to maintain respectful communication within group settings. The dietitian reserves the right to remove anyone engaging in inappropriate or disrespectful behavior without refund.

9. Results Disclaimer
Individual results vary. While the program is designed to improve nutrition habits and promote health, no specific weight loss or health outcome is guaranteed.

10. Acknowledgment
By enrolling in this program, you acknowledge that you have read, understood, and agree to the above terms and conditions.